Frequently asked questions.

No. Requesting an offer is completely free and carries no obligation. There are no agent commissions or hidden fees — the offer we make is what you receive, less any existing mortgage payoff and the standard prorations (like property taxes) that the title company handles in any sale.

Three things: recent sales of similar homes in your neighborhood, the current condition of your property, and the cost of any repairs or updates it needs. We do the math openly and walk you through exactly how we arrived at the number — no mystery formulas.

Honest answer: for a fully updated home in a hot market with a flexible timeline, a traditional listing may bring a higher headline price. Our offer reflects buying as-is, closing fast, and you paying zero commissions, zero repair costs, and zero holding costs while you wait. For many homes and situations, the net difference is much smaller than people expect — and sometimes it favors selling to us. We'll help you compare both paths honestly.

No. We buy properties completely as-is — dated kitchens, roof issues, foundation problems, fire damage, all of it. Take what you want to keep and leave the rest; we handle cleanouts all the time.

In as little as 14 days, because we buy directly and don't depend on bank financing. Need longer to arrange your move? We'll set the closing date around your schedule.

Single-family homes, condos, townhouses, duplexes, multi-family buildings, mobile homes, and land — throughout the greater Cleveland area and Northeast Ohio. If you're outside that area, reach out anyway; if we can't help, we'll try to point you to someone who can.

Yes — inherited homes are one of the most common situations we work with. We can buy the property as-is, contents included, and work around the estate's timeline. Note that estates sometimes involve probate, which is a legal process; your attorney can confirm when the property is eligible to sell, and we're happy to coordinate with them.

Not at all. We buy rental properties with tenants in place regularly — as local landlords ourselves, we know how to handle the transition respectfully and by the book.

In many cases, yes — and moving early matters, because a sale can protect the equity you've built before fees and penalties stack up. Everything is handled confidentially. Depending on your situation, it's also wise to talk to your lender and consider advice from a HUD-approved housing counselor or an attorney, so you know all your options before deciding.

We cover the typical closing costs of the sale. The title company handles standard items that exist in any sale — like paying off your remaining mortgage balance and prorating property taxes — from the sale proceeds at closing.

A principal of New Heights Property Buyers is a licensed real estate agent in Ohio — we always disclose that up front. But when we buy your home, we're buying it directly as investors for our own portfolio, not listing it for you. You are never charged a commission or agent fee.

Completely. There's no public listing, no yard sign, no photos on the internet, and no strangers walking through your home. Your details are never shared without your permission. See our privacy policy for the full picture.

Before you sign a purchase agreement, you can walk away at any time — no explanation needed, no cost. Our offer is an option, not a commitment. We'd rather you make the right decision for your family than a fast one.